Privacy Policy

Last updated: 28 August 2026

CCS Global we operates the website https://www.ccs-global.net and provides travel and booking‑related services. This Privacy Policy explains how we collect, use, and protect information when you interact with us, including through WhatsApp and email communications.

1. Information We Collect

We may collect the following information:

  • Contact details you provide to us, such as your name, phone number, and email address.
  • Booking and travel information necessary to process and manage your bookings.
  • Communication data, including messages you send to us via WhatsApp, email, SMS, or our website.
  • Technical data, such as device and usage information collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

  • Process, confirm, and manage bookings and related services.
  • Send you notifications, alerts, and updates about your bookings via WhatsApp, SMS, or email.
  • Respond to your enquiries and provide customer support.
  • Comply with legal and regulatory obligations.

3. WhatsApp and Messaging Communications

We use the WhatsApp Business Platform and other messaging channels to send service‑related notifications and to communicate with you. By providing your phone number and messaging us, you consent to receiving messages from us through these channels. Message and data rates may apply. You may opt out at any time by contacting us.

4. How We Share Information

We do not sell your personal information. We may share information only:

  • With trusted service providers who help us operate our services (such as messaging, hosting, and IT providers), under appropriate confidentiality obligations.
  • Where required by law, regulation, or legal process.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

  • CCS Global
  • Email: [email protected]
  • Phone / WhatsApp: +201036020500, +201055599553
  • Website: https://www.ccs-global.net